FAQS

FAQs - Cozy Corner Store Shop

1. What products do you offer?

We offer a diverse range of household essentials, including kitchen tools, cleaning supplies, storage solutions, and eco-friendly products designed to enhance your home.

2. How do I place an order?

To place an order, simply browse our website, add your desired items to your cart, and follow the checkout process. You will receive a confirmation email once your order is successfully placed.

3. What payment methods are accepted?

We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment options.

4. Do you offer international shipping?

Yes, we offer international shipping to select countries. Shipping costs and delivery times may vary based on your location. Please refer to our Shipping Policy for more details.

5. How can I track my order?

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number on the carrier’s website to track your shipment.

6. What is your return policy?

We accept returns of unused and unopened items within 30 days of delivery. For more information on how to return items and receive a refund, please refer to our Return & Refund Policy.

7. Are your products eco-friendly?

Yes, we offer a selection of eco-friendly products that promote sustainable living. Look for our eco-friendly labels on product pages to find options that align with your values.

8. What should I do if my order arrives damaged?

If your order arrives damaged, please contact our customer service team within 7 days of delivery. We will assist you in resolving the issue and provide a replacement or refund as needed.

9. How can I contact customer service?

You can reach our customer service team via email at support@cozycornerstorshop.com. We are here to help!

10. Do you have a loyalty program?

Yes! We value our customers and offer a loyalty program that rewards you with points for every purchase. You can redeem these points for discounts on future orders. Sign up on our website to start earning!